What is the dysfunction between your functions costing you this year?
Eight questions. Four minutes. A dollar figure you can take into your next operating review.
Kern and Partners find and fix the dysfunctions between the functions.
You already know where work gets stuck between your functions. What you probably don't have is what the dysfunction, misalignment and delay cost you in a year, and which two boundaries to fix first. This gives you both, on screen, the moment you finish. No call, no waiting.
A number your CFO can work with
Your estimated annual cost of the dysfunction between your functions, in dollars and as a share of revenue. It's broken into six cost drivers with the arithmetic printed next to every line. If you want to argue with the number, you can see exactly where to argue.
The two things to fix first, not a list of forty
Eight dimensions get scored and ranked, then roll up into five disciplines. The two weakest disciplines become your focus areas, with the specific root causes behind them named. Most diagnostics hand you everything that is wrong. This one tells you where the money is.
You name the two boundaries that hurt
Before the questions start, you pick the two function pairs that cause you the most trouble. Sales and operations. Engineering and quality. Whichever two they are, the report comes back with fixes written for those pairs, not for a generic org chart.
What you get back
Nothing gets emailed to you next week. Nothing gets scheduled before you learn anything. Here is what's in it.
- 01
Your annual cost of cross-silo dysfunction in dollars, and what percentage of revenue that represents.
- 02
The six cost drivers behind that figure: waiting, rework, coordination overhead, misalignment, decision delay, and turnover.
- 03
Your collaboration profile across eight dimensions, scored, with a written read on each one.
- 04
Every root cause your answers triggered, ranked by severity. Named, not hinted at.
- 05
Your two priority disciplines, with three specific moves under each that you can start without new headcount.
- 06
Where your organization sits on the dysfunction index, and what the range above and below you looks like.
Every dollar figure shows the formula it came from and the research each driver is anchored to. You can hand the arithmetic to your finance team and have them check it.
Built for CEOs, COOs and CFOs of manufacturers between $250M and $5B.
Your cost and score appear before any form. No obligation.